Frequently Asked Questions
Your guide to all things Chicago Bulls merchandise.
When will my order ship?
Standard orders are processed within 1-2 business days. During peak seasons or after major victories, processing may take up to 4 business days before shipping.
What is your return policy for jerseys?
We accept returns on unworn jerseys with original tags attached within 30 days of delivery. Please note that custom 'Build-Your-Own' jerseys are final sale.
How do I know if the apparel is authentic?
All merchandise sold on the Chicago Bulls Shop is 100% authentic and officially licensed by the NBA, featuring holographic security tags where applicable.
Do you offer international shipping?
Yes, we ship Bulls gear worldwide. Shipping rates and delivery times vary by country and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.