Returns & Exchanges
At the Chicago Bulls Shop, we want you to be completely satisfied with your purchase. If you are not happy with your gear, you can return or exchange eligible items within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Place your unworn, unwashed items with original tags attached into the original shipping box or a secure mailing envelope.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing